While out shopping today, I went over (a few times) the "inside" and "outside" voices with William. He is getting a bit better in our shopping trips (we made 2 today), and I know it's hard to remember sometimes.
On the way home, I lost my temper with the kids and was giving them a yelling lecture - in other words, it lasted a few minutes. William, at the end of it, very quietly says to me that I need to use my "inside voice."
Thank you, dear.